Support

We're here to help.

Contact Us

For any questions, bug reports, or feedback, email us at:
rachmani.idan@gmail.com

We aim to respond within 1–2 business days.

Common Questions

Why isn't blocking working?

Crux requires Screen Time permission to block apps. If blocking isn't working, open the app and check that you've granted Screen Time access during onboarding. You may need to re-authorize in iOS Settings → Screen Time.

How do I cancel a session early?

Open Crux while a session is active and tap "End Session." You'll be asked to confirm before the block is lifted.

Why does Night Mode sometimes not start?

Night Mode uses Apple's DeviceActivity framework to schedule blocking. Make sure Screen Time is enabled in iOS Settings and that Crux has been granted full Screen Time access.

How do I manage my subscription?

You can view, change, or cancel your subscription at any time in iOS Settings → Apple ID → Subscriptions.